See also sections 4.3, 5.2 and 5.6 below. Claims must be made directly to your insurance company. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, all monies you have paid for that booking will be protected by the above arrangements regardless of whether that travel agent becomes insolvent before or after we have issued our confirmation invoice. Full details will be provided at the time of booking. These detail our health screening and testing processes before you sail to ensure that you do not have COVID-19. . https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. UK-issued EHIC cards are still valid at the time of publication and offer the same cover as GHICs in the EU. Find a Cruise Search; Cruise Lines Lines Please Note: any dispute or claim arising out of a shore excursion must be brought against the local excursion operator, however if such dispute or claim is made against a Royal Caribbean contracting entity, it must be brought in the Courts of England and Wales, in accordance with laws of England and Wales who shall have sole jurisdiction over such dispute or claim. The allowance is two bottles per stateroom. Company Information Celebrity Cruises Inc. doing business as Celebrity Cruises is a subsidiary of Royal Caribbean Cruises Ltd, a registered Liberian company with principal place of business at 1050 Caribbean Way, Miami, Florida, (company Number C-59735). Except as set out below, our ships have a limited number of accessible staterooms, equipped with features designed to help guests with a mobility disability or other disability who may find a non-accessible stateroom restrictive. If you wish to travel on a particular carrier, flight routing, if your departure and/or arrival date differ from the standard flight inclusive package, a Custom air fee of 20 per person may be payable along with any additional costs and charges incurred by us or imposed by the airlines. purplethorn. If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. NOTE: The only exception to this policy are curling irons and hair straighteners. The maximum luggage allowance for guests boarding our ships is 90kg per guest, (with the exception of Celebrity Xpedition Class), however, airlines also impose their own baggage allowance, with which you must also comply, this is usually less than the cruise allowance. In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. They explain this is so that the allowance is similar to airline restrictions, as many passengers . ABTA and ABTA members help holiday makers get the most from their travel and assist them when things do not go according to plan. If you book a Celebrity Cruises cruise-only holiday, fly cruise holiday or build your own package with us, you can have the peace of mind in knowing that we shall have responsibility for the proper performance of all aspects of your holiday. Such disclosure of personal details will only be made if permitted by the Data Protection Act 2018 or General Data Protection Regulation (as applicable) and any associated legislation. Please advise us at the time of making a booking of any relevant information we should be aware of and in any event we request that, if you will need special assistance, you complete the Guest Special Needs Form that will be sent to you with your Confirmation Invoice and return this to us without delay so we can assess your requirements. A round trip is also known as a trip . Any additional bag will incur charges. Proof of legal guardianship is also required where there is a minor travelling with their legal guardian. They do not form any part of your contract with us even where we suggest particular operators/centres and/ or assist you in booking such activities in any way, unless they are expressly booked as part of your package holiday. Please note that any bookings made onboard will be subject to these booking conditions. In the event you wish to transfer your booking to another party, you must notify us in writing at least 7 days prior to the departure date. You can decide when you would like to dine between the hours of 18:00 and 21:30 (may vary by itinerary) each evening; much like a regular restaurant, however, we strongly encourage reservations to ensure the best service and to avoid any potential wait times. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. Some sailings are sold by the regional country market for that itinerary in higher numbers, so there may be a large majority of that regions guests on that sailing, such as Celebrity Silhouette sailings from Southampton, which will be largely sold to the UK and Irish market. In this event, you will be required to pay any outstanding balance due (if any) directly to us (or any other travel agent nominated by us) in accordance with these booking conditions in order to receive your holiday. Unless you book and pay for an upgrade, you will fly economy class. Guests are allowed to bring aboard, on embarkation day only, 2 bottles (75cl) of wine or champagne for consumption within their stateroom. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. Cruise lines do tend to let you bring a lot more luggage than an airline would, but certain ships do still have restrictions on luggage weight and amount. If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. In any event, you are guaranteed the minimum category of stateroom we agree to offer at the time of booking. If you exceed the maximum baggage allowance purchased, at the airport you will be charged 12' 0 for each excess kg, up to a maximum of 32 kg per bag and flight. Royal Caribbean cruises have a generous luggage allowance but it is capped at 90kg in weight. Thanks in advance!!! Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. Celebrity says 90kg (198 pounds). For further information visit the appropriate websites: Celebrity Cruises policies and procedures are constantly evolving. Celebrity Cruises ; Luggage Shipping Services Make Sure Your Voice Is Heard! If a special request can only be met at an additional cost, except where contrary to the requirements of applicable law, that cost will either be invoiced prior to departure or will be payable locally. While we envisage that this will not affect the overall normal day-to-day operation of the ship, there may be occasions when certain facilities are unavailable to you whilst these groups are on board. If you book within 69 days of departure, you must pay the total holiday cost at the time of booking. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Answer 1 of 8: We are sailing to Alaska 11th May with Celebrity Cruises. I will ask my agent of course but just want to check here too for real life experience. Since you are being the pack mule it can weigh anything that you want it to. Our contact details for our Customer Relations Department Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. After an action-packed day, the Deep Nature Spa in the centre of Belle Plagne is perfect for some relaxation. Luggage tags will be available at the pier for guests who prefer to use this service at the terminal prior to boarding. Such events are likely to include war or threat of war, acts of terrorism or threats of such acts, riots or civil unrest, industrial action, natural or nuclear disaster, fire, adverse weather conditions, health risks, epidemics and mechanical difficulties (which we could not have anticipated or avoided despite our normal comprehensive mechanical checks) and all similar circumstances which are outside our control. Guests will go to a tender platform from which you will board the tender. For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. To ensure a healthy sailing, we may also request that guests who arrive at check in and are showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person, may be asked following consultation with our medical staff to reschedule their cruise. By using, participating in, engaging, or booking any recreational activity, you accept these risks and agree that Royal Caribbean International, Carrier, its employees, directors, servants and agents are not liable for any claim by you, your dependents or legal representatives in negligence, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage. Celebrity Cruises Will get Include Drinks Internet and Tips. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. These bottles have to be unopened and are subjected to a corkage fee. Celebs. The from prices are calculated using the lowest stateroom category available and this pricing may not be available on all sail dates shown. We will offer you at least one alternative holiday of equivalent or higher standard for which you will not be asked to pay any more than the price of the original holiday. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. The animals on the islands have no fear of people, and we got up close to sea lions, iguanas, lizards, tortoises and many species of birds. Again, it varies from airline to airline. Hefty luggage fees are often an unexpected expense when it comes to air travel. If your baggage or personal property is lost, stolen, or damaged, the plan may cover up to $1,500. If we need any other personal details, we will inform you before we obtain them from you. Still, there are many forbidden luggage items onboard Celebrity Cruises and other restrictions that passengers must consider before preparing for the journey. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. If this holiday is in fact cheaper than the original one, we will refund the price difference. Information on health is also contained in the Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices. Please note that passengers embark, travel in and disembark tenders at their own risk. From time to time we may be required to collect personal information relating to you and your party to pass on to the U.S. Immigration Authorities, equivalent government bodies in other countries and air carriers. 5.7 What is your liability towards guests? If you book a cruise-only holiday in conjunction with other services (such as flights, on-shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book (and not us), your contract for your entire holiday including the cruise and all other such services and arrangements will be with your travel organiser and not with us. (Photo courtesy of Celebrity Cruises) There are six tiers to the Captain's Club program: Preview (at 0 points). Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. Celebrity Cruises also offers a range of non-alcohol packages if you feel this would be better suited to your needs. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the Booking Conditions set out below. According to the Celebrity Cruises pet policy, no animals are allowed on board. Please check our website for full details. RCL Cruises Ltd is an English company with its registered office address at 7 The Heights, Brooklands, Weybridge, Surrey KT13 0XW (company Number 07366612). The premium beverage package went from $59 to $65. In the event of any inconsistency, these Booking Conditions shall prevail unless we notify you otherwise. While there are no strict restrictions on your checked baggage, you should keep a few common sense items in mind. Minors travelling with an adult(s) who is not the parent or legal guardian shall be required to present (a) the minors valid passport, (b) all applicable visas and (c) *where the minor is under the age of eighteen (18), an original legally affirmed or notarised letter signed by at least one of the childs parents/ legal guardians. Guests who hold other nationality of passports should check with either VisaCentral or with the relevant embassy of each port of call. Savour menus created from locally sourced produce, curated by chefs with Michelin star . ) Electrical extension cords Baseball bats, hockey sticks, cricket bats, bows, and arrows Skateboards and surfboards Martial-arts gear Self-defence items including handcuffs, pepper spray, and night sticks Flammable liquids, including lighter fluid Explosives, including fireworks Hookahs & water hookah pipes Ham radios Electrical extension cords Dangerous chemicals, including bleach and paint Alcoholic beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. If you are interested in upgrading your flight to a destination featured in this brochure, please notify your Personal Cruise Specialist at the time of booking and we will provide details at that time or your request will be passed on to the Air Sea department. They must stay inside the cabin when not used and never block escape routes. My agency inform me that Air Transat will allow 1 x check baggage of 23kg per person, however when browsing the Airline's website I came across a policy giving each cruiser an additional 5kg via an Air Transat voucher. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. If you plan to carry your luggage off at disembarkation it must not be larger than 24x16x30. Cruisers' Choice Awards! Please note that we must receive the balance of the holiday cost at least 70 days prior to departure. Celebrity will take care of the rest. Celebrity Cruises is one of the most famous and popular luxury cruise lines in the world, great for travellers looking for unique experiences. Please make sure that all valuable and important items (for example, medicines, jewelry, fragile items, important travel and other documents, video/camera/laptop/mobile phone etc.) Much like Carnival Cruise, Disney Cruises offers a baggage allowance of 22kg (50lbs) per person. Is white zinfandel wine available? We cannot accept any liability whatsoever for any mistakes and/or any incorrect/inaccurate information which results from the use of an out of date brochure. General information on travel vaccinations and a travel health checklist is available on the NHS website. force majeure as defined in section 5.10. Please note: If you book two or more cruises to be taken back to back and either one or all cruises are booked under a GTY (guarantee) basis, there is the possibility that you will be allocated different staterooms on each cruise, therefore necessitating the need to move between staterooms on the changeover day between your consecutive cruises. Maximum luggage allowance per guest: 90kg per guest, except for Celebrity Xpedition Class. For ships originating in Europe, Asia, Australia and South America the minimum drinking age limit is eighteen (18). Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Certain types of holiday come with a bigger allowance of 20kg - this is clearly shown whilst you're booking if it applies. Please also take note of our Refusal to Transport Policy. Whilst we and our suppliers will endeavour to meet reasonable special requests, we regret we cannot guarantee that we/the supplier will be able to do so. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: automationuk@celebritycruises.com. By continuing to browse the site, you agree to the use of cookies. Please note that whilst we are able to take requests for specific dietary requirements and take note of food intolerances, this is confined to the Main Dining Room on each ship. Originally, we were under the impression that we would be able to travel from the UK with two bags each weighing 23kg, giving a total of 46kg per person. Even non-alcoholic beverages can be taken and placed into custody until the end of the cruise or simply taken away. To get accurate information about regulations, restricted and prohibited items and the updated Celebrity Cruises luggage allowance, restrictions and policies, please check the official website. If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. In the event that our authorised travel agent becomes insolvent after we have issued our confirmation invoice, then all monies you have paid to that travel agent for that cruise only holiday are protected by our ABTA membership. Any event, you may choose any of our other then available holidays are guaranteed the minimum category stateroom. Prior to departure 01932 834127 Email: customerrelationsuk @ celebritycruises.com event of any inconsistency, these conditions. Be available on the NHS website from us please also see section above! Cruise lines in the world, great for travellers looking for unique experiences may with Celebrity Cruises pet policy no! 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