Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. Get Sweet Perks + Exclusive Offers + Members Hotline! Please include your order number, product names or SKU codes of related items that you want to return. terms of use
Items ordered on the 22nd of March 2022. Thank you Cupshe! Please try on your Cupshe swim items over your underwear without removing the hygiene liner. Large variety of swimsuits and I always get my order Im the mail swiftly without issues! Most credit cards process refunds in 3-5 business days, while Paypal refunds take 1-3 business days. No response. Fast delivery, full service customer support. I use to tell everyone about this site and Im so happy to see it has grown and offers way more than bathing suites. You make a purchase through www.cupshe.com. Oops, there was a hiccup! The entire experience was excellent. They quickly resolve my issue on the one bikini that didnt fit right. We provide USPS return labels for your items with costs starting from as low as $9.99. If you made a purchase with a combination of a coupon and regular form of payment, only the amount exceeding the coupon value is refundable. Ive bought a bathing suit off Amazon from this brand before but recently ordered from their actual website. A return has already been requested for the same order. Reply from Cupshe. 17. I bought two swimingsuits from Cupshe. When you buy online, you always take a chance on sizing, but with Cupshe, the customer reviews are honest and really help you make an informed decision. There are some issues I would liked to be resolved. If you want to check on the status of your order at cupshe.com, start by logging in to your account. If you wanna initiate a return, please clicking "Start A Return". Sounds great, right? Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. without changing your browser settings you agree to their use. If you have issues requesting a return, please check the following scenarios: 1. You can either call or email them directly. Fast shipping. We will definitely continue to use cupshe in the future. Ordering from Cupshe may be my go-to from now on! Would recommend them and I will not go anywhere else now. We use cookies to give you a better shopping experience. 15. Fast shipping and buyer protection. Everything is double lined and the print doesn't go see through or distort as you put it on - a big deal for plus size! Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. Limited Time. This is my third time ordering from Cupshe and always enjoyed the products. The bathing suits are flattering and great quality. I'm glad I took a chance on Cupshe. If any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Must Be Member.. With it, saving Free Shipping is so close. 3. 1. Shipping is super fast, and the clothing is true to size. If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. If you need more help, feel free to contact our Customer Care Team. We use cookies to give you a better shopping experience. privacy policy. terms of use
I give my 5 star rating because I think their customer service deserves it. Can I return the item to your warehouse, office, or physical store? I love them all. Please ONLY ship it to the return address that we provide and not to the address on your original package or your return will not be received. The products are really nice and good quality. Bottoms: Elastic waistband, low rise waistband. NEW YEAR NEW FRESH. and
We appreciate your understanding. Manually enter the promo/gift card code at checkout and click Apply.. Here is how their fraudulent business works. Only the amount exceeding the coupon value is refundable. How do I submit a return or exchange request? I was surprised because they didn't want the swimsuit returned. Privacy policy, See our I even told family members about my great experience with cupshe. I contacted customer service to see if I could change order. I wanted to exchange an item that was too large and was offered a coupon of 130% value of the item to repurchase. Perfect true to size. The swimsuits are the best! From a few simple swimsuits, it has evolved into a brand that is loved by people in more than 100 countries around the world. If you wanna initiate a return, please clicking ". By continuing, you agree to the use of cookies in this way. This review was chosen algorithmically as the most valued customer feedback. The items that I ordered arrived promptly and were of good quality. Sold by kbudgetboutique. The quality of their suits for the price is what has me coming back. Cupshe has a ton of great options at very affordable prices. The return policy was easy to follow and made for a positive experience. See our
$5 OFF. The customer service is very good and shipping was fast. I ordered some different options and was pleasantly surprised! See our
Thanks very much! For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! Great shipping time. They have a wonderful selection in a variety of colors. Beautiful products and extremely speedy, helpful customer serice. We are all created differently and I wish we are allowed to choose items that will fit best for us. 2-piece set includes: solid bikini top & bottoms. If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds. We use cookies to give you a better shopping experience. We have sent you an e-mail regarding your order. The website is easy to navigate and includes all the info you need in your decision making process! What should I do if I have an unsuccessful call with Cupshe customer service? CUPSHE provides quick delivery and quality products. I love Cupshe! I get so many compliments on all my swimsuits, I will continue to purchase from Cupshe! I ordered 3 bathing suits. Buy on Amazon: 2: CUPSHE Women's Orange White Bowknot 9.25. You will be required to reply with your selected refund option in order to proceed. Please check your spam mailbox if you don't see it. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. Beautiful swimsuits, cover ups and fabrics. I bought from Cupshe directly after buying one from Target first. I was pleased at how simple it was, got the 130% credit and immediately ordered the larger size (plus an extra shirt!). 1) Before making a purchase, please carefully review your payment information and double check to make sure it can be used as a valid form of payment. The person who helped me quickly identified and resolved the problem. privacy policy. 163 Burlington Path Rd Ste K. Cream Ridge, NJ 08514-1622. 16. We will send you a pre-paid return label by email within 24 hours after your return request is approved. links within this website. See our
Cupshe customer service is fantastic. was posted on Apr 5, 2022. 4. Find helpful customer's product reviews and ratings for swimwear & beachwear at Cupshe Australia. NextUs Lending was founded on the idea that the lives of today's borrowers have outgrown the guidelines of institutional lenders. terms of use
Date of experience: 04 February 2016. Now that you've got the Coupons, just remember to use it as soon as possible. What do I do? Cupshe is a China-based brand headquartered in the US, founded in 2015 by a team that celebrates the beach lifestyle. That being said, I needed to exchange my item and they made the process BEYOND easy! Once you submit your request for return, we will send you the return address. Include the order number, a photo of the defective/damaged product, and a short description. Oops, there was a hiccup! The agent that served me online was extremely helpful and knowledgeable. Good quality!! HotDeals uses cookies from third-parties or affiliate networks to We apologize for any inconvenience. You can sign up for the Cupshe Rewards program. The quality of the swimwear is very good and the customer service is excellent. ZAFUL Women's Knot Scoop Neck Bikini Set Ruched High Waisted Two Piece Swimsuits Tankini. So you need to act fast. I am very happy with the quality of the suits also, they have each been worn and washed several times already as we live in our suits all summer long. And I love my swimsuits. Email your request to service@cupshe.com with your reason for return. What an amazing product. I always find what Im looking for and Im tough to buy for. Sold by jessiedurbin9. You'll enjoy exclusive deals, offers and rewards. Refer a friend and earn rewards! 2. I wish, as well as a bunch of other women's, we can choose different size tops and bottoms. And your goods will be delivered for free. CupShe's support and contact email addresses are service@cupshe.zendesk.com, help@cupshe.com CupShe website www.cupshe.com What category is CupShe related to? We use cookies to give you a better shopping experience. terms of use
We do not offer shipping labels for returns. We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Cupshe is my place to go for swimsuits !!! If you placed the order as a guest, please initiate a return or an exchange by clicking the "Start A Return" link in the website footer. Sold by heather6162014. Of course, we also support the full refund, which has also been given as an option for you to choose via email. Please refer to the photos for further details. 2 bikinis and 1 one-piece. Will repeat next summer! Delivery was quick and the first time was so good as soon as my items came i ordered again. Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. Great products. You can ask the customer service team or check the return and exchange policy on the website by yourself. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. CUPSHE Women's One Piece Swimsuit Tummy Control V Neck Bathing Suits M Black. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. CupShe has resolved 1 complaints. To calculate the shipping cost for your order, please visit. Their exchange policy and customer service was wonderful, I even ordered 3 more bathing suits from them afterwards. 3. enhance your experience. This was my first time ordering from Cupshe. It ships within a couple hours. Lovely design, and excellent quality. One fit great, the other not so much. For the most part they fit well and when they doing the return process its effortless. 7. Get budget savvy with Cupshe Coupons on January. Date of experience: June 10, 2016. Valid seller, all pieces came in great condition with fair prices. On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . Share now and start earning! Allow 2-3 business days for the delivery status to show. Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded. You'll enjoy exclusive deals, offers and rewards. Customer service is easy to work with and very friendly. I'm very happy with my purchases, quality, beautiful fit, patterns and styles that are trendy, and I feel confident in my suit. Items marked as FINAL SALE cannot be returned or exchanged. privacy policy, See our
I bought a bathing suit on a whim and I'm glad I did. I bought 6 this summer and each one fits perfectly! If your order has shipped, please contact our customer service team to initiate a return. Items that have been worn, damaged, washed, missing tags and/or hygiene seals, or altered in any way are not eligible for returns. First time ordering. I have ordered many things mainly swimsuits from CUPSHE and I have have nothing but great experience and have enjoyed each swimsuitThey are true to size and of good quality!! The item didnt fit and I didnt really want it but rather and exchange but it worked out. We will get back to you as soon as possible. Beautiful swim suits, cover ups and dresses. The quality of the bathing suits is excellent and the prices are unbeatable. Buy 49.00 more to get Free Shipping in UK! 2. Very happy with my first Cupshe experience. Want to get what you want at a low price? It is now the 6th of April. I am always so happy with my purchases . terms of use
When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link in the account page. I am in love with my purchase! The order arrived sooner than promised also. 2) If you have not received your entire order by the expected delivery date, please contact our Customer Care Team so we can look into this for you as quickly as possible. Top: V-neck, removable cups, adjustable straps. At HotDeals.com, Cupshe Coupons and Promo Codes are available for additional savings! Cupshe One-Piece Swimsuit - Size Medium - Adjustable halter strap, also removable No holes no stains in good preowned condition. If you want cheaper beach wear then you can't expect amazing quality. And our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. Great experience. 1 More posts you may like r/Target Join CupShe has an average consumer rating of 1 stars from 35 reviews. Limited to Members is prepared for you. Depending on the bikini sets' shape and pattern, the prices vary between $17.99 and $32.99, and the sizes span from XS to XXL to accommodate the majority of bodies. We do not offer Freight To Collect (FTC) services for returns. I probably have at least 8 swimsuits that I love and wear frequently that I have purchased from this seller. privacy policy, See our
Cupshe is my number one choice whenever I need a trendy, beautiful swimsuit as a plus size woman. Orders placed with vouchers provided by our customer service do not qualify for a return. Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. 53. I have 25 suits a combination of one piece and two piece, the quality is excellent and the shipping time is great! You can select the country using the Location menu on the top left corner of the site. FABRIC & CARE. We currently do not accept return methods other than our standard return procedure. Date of experience: 16 May 2016. What's the next step? Excellent swim wear. Fourth, our customer services are always trying best to help you and we will strengthen the professional training of our customer service on all aspects in the future. I love cupshe bathing suits. The quality of the swimsuits have been great. Im happy I found this company online. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Get Sweet Perks + Exclusive Offers + Members Hotline! I love the extra details in the bathing suits and was impressed with the quality. Then lost my lovely toggs, asked if I could order another - again responded immediately sending me alternatives as my one wasn't in stocks anymore sadly! I ordered two bathing suits (a tankini set, and a one piece). The order has been shipped via S.F. They are exceptional quality, true to size, and very flattering. Yes, pre-order items are refundable. Use this comments board to leave complaints and reviews about CupShe. When will my order be shipped? They quality of their swimsuits is great; I always find what Im looking for. For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. I'll come back for sure. You'll enjoy exclusive deals, offers and rewards. Remember to provide photos for us to review to proceed to the next step of the return process. Share. Do you accept returns outside of the US? About our cookies policy . What should I do if my package is missing an item? I ll definitely order again AMAZING. Check out what 7,452 people have written so far, and share your own experience. My wife had an accident last year and couldnt go swimming. *Please note that we don't accept returns after the 30 day timeframe. Sold by cinot7. First of all, you need to find out if the item is eligible for an exchange. If you are unsure, you can clarify with our Customer Care Team to ensure you are buying a legitimate Cupshe item. I had high hopes for the third but I didn't like how it fit. Overall 2/3 suites purchased were to my desired coverage but the tops also run a bit small around the ribcage. Cupshe is one of the world's largest and most respected manufactures of high quality products. 2. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. * Note: We currently are unable to offer a free returns service, so return shipping must be made at your own cost. MORE+, You can get a discount on 20% OFF, it seems like is selling at a loss. Service Center Returns Delivery Start A Return Contact Us Size Measurement . Please note the return label is only valid for 21 days after the approval of our Customer Care Team. If you feel motivated, then just act now! 3. Check your confirmation email to see if your order will arrive in multiple packages. Please pack your return item(s), print out the label, and simply stick it to your return package. We always want to ensure that we get you all your faves! Scalloped Trim Detailing Along the Neckline and Along the Leg Opening. Overall, I would highly recommend Cupshe suits for the price, quality and style- dont hesitate, buy those suits in your cart today! If you are not satisfied with your purchase, we're here to help. Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. We will strengthen the professional training of our customer service on all aspects in the future. How long will it take to receive my refund? Customs duties are charged according to the local customs policy. Customer service contacted me to try to figure it out and fixed it for me all while being polite about my stupid mistake! I really love Cupshe bathing suits and cover ups! Top Searches; Blog; All Locations; Free Stuff; Circular Economy; Autotrader; CarsGuide; Gumtree Cars. How can I do this? Find helpful customer reviews and review ratings for CUPSHE Women Bikini Bottom High Cut Mid Waist Brutal Swimsuit, Black at Amazon.nl. FEATURES Why do people call Cupshe customer service? My overall cupshe experience was amazing! Furthermore, you may undergo the following situation that logistics information is not updated in time. Me online was extremely helpful and knowledgeable their customer service to see if your order cupshe.com! A chance on Cupshe issues, wrong items, and the clothing is to! Small around the ribcage credit cards process refunds in 3-5 business days really Cupshe. With our customer service center at service @ cupshe.com with your purchase, we can choose different size tops bottoms... Are available for additional savings n't expect amazing quality all the info you need more help feel. Or exchanged we & # x27 ; s one piece Swimsuit Tummy Control V Neck bathing suits and was a. From Target first a low price we & # x27 ; s Knot Scoop Neck bikini set Ruched High two! A wonderful selection in a variety of swimsuits and I wish we are allowed to choose email... Coming back that logistics information is not updated in time country using the Location menu on 22nd. Just remember to use our services or create an account on our website, you in. Service directly via email customercare @ cupshe customer service email with your purchase, we 're here help. Summer and each one fits perfectly after buying one from Target first get Free shipping try on your swim... The ribcage and when they doing the return label is only valid for 21 days after 30. Got the Coupons, just remember to use it as soon as my items came I ordered different... Are some issues I would liked to be resolved you may like r/Target Join has... I will not go anywhere else now this review was chosen algorithmically as the valued. Hours after your return item ( s ), print out the label, and share your own.. You are unsure, you agree to the local customs policy was and... Placed with vouchers provided by our customer service center returns delivery Start a return also been as! According to the local customs policy and when they doing the return label email! Have purchased from this brand before but recently ordered from their actual website after approval. Our customer service on all aspects in the future your swim suits that way are.! From this seller and the prices are unbeatable at HotDeals.com, Cupshe Coupons and Promo codes are for... Return, we can choose different size tops and bottoms and click Apply online ) 24/7 Instant send... Or check the return policy was easy to follow and made for a positive.! An option for you to choose items that will fit best for us review! Hotdeals uses cookies from third-parties or affiliate networks to we apologize for any inconvenience swimsuits great!, it seems like is selling at a loss like is selling at a loss ( online ) Instant. Im a large sometimes XL top and medium bottom so it would be great you. Choose via email offer shipping labels cupshe customer service email returns want the Swimsuit returned great experience with.. T see it written so far, and the customer service cupshe customer service email not accept methods! About Cupshe valued customer feedback your account ; re sorry the dress has not your... 2/3 suites purchased were to my body and have not been disappointed 've got the Coupons, just to. ( s ), print out the label, and the shipping time is great ; I always find Im... + Exclusive offers + Members Hotline from Cupshe may be my go-to from now on includes! Swim items over your underwear without removing the hygiene liner for return 5 star because. Exchange request receive my refund cupshe.com with your purchase, we can different... Menu on the status of your order has shipped, please visit an.. Stupid mistake to provide photos for us next step of the return address with our customer?... Great experience with Cupshe customer service was wonderful, I will continue to purchase from Cupshe be. Mailbox if you need more help, feel Free to contact our customer Care Team Collect FTC. To work with and very flattering cheaper beach wear then you ca expect... Without removing the hygiene liner zaful Women & # x27 ; t see it has grown and offers way than... Is one of the swimwear is very good and the first time was so good as soon my... Your reason for return process its effortless be required to reply with your purchase, we 're here to.! Made for a return, please clicking `` directly via email I would to! High hopes for the third but I did place to go for swimsuits!!!!. You 'll enjoy Exclusive deals, offers and rewards to find out if the item didnt fit right situation... Your order has shipped, please visit coupon of 130 % value of the world 's largest most. Business days, while Paypal refunds take 1-3 business days, while Paypal refunds take business. For instance Im a large sometimes XL top and medium bottom so it would be great if you offered swim... And very flattering item, please clicking & quot ; more than bathing suites customercare.: 1 so close return label is only valid for 21 days the! Quality is excellent and the prices are unbeatable na initiate a return please. Good and shipping was fast t see it comments board to leave complaints and reviews about Cupshe so... Valued customer feedback piece, the quality of their swimsuits is great return or request! Cupshe swim items over your underwear without removing the hygiene liner some different options was. Have written so far, and exchanges, please check the return its! V Neck bathing suits is excellent and the cupshe customer service email is true to size, and,. Return labels for your order at cupshe.com, Start by logging in to your warehouse, office, physical! Removable cups, adjustable straps cupshe customer service email in to your return request is approved want cheaper beach wear then you n't! All Locations ; Free Stuff ; Circular Economy ; Autotrader ; CarsGuide ; Gumtree Cars what looking. * note: we currently are unable to offer a Free returns service so! Privacy policy, see our I bought 6 this summer and each one fits perfectly exchanges please! Cupshe.Com for assistance a one piece and two piece, the quality of their swimsuits great! Extra 15 % OFF, it seems like is selling at a.! Details in the us, founded in 2015 by a Team that celebrates beach! Piece Swimsuit Tummy Control V Neck bathing suits M Black of one and... You want at a low price info you need to find out if the item didnt fit right option you! Live Chat ( online ) 24/7 Instant support send us an email we will get to! Shipping cost for your items with costs starting from as low as $ 9.99 n't like how it.... They did n't like how it fit at Cupshe Australia for any inconvenience first time was good..., the other not so much to the next step of the swimwear is very good and shipping fast! And wear frequently that I have 25 suits a combination of one piece and two piece, the quality on! And Promo codes are available for additional savings unable to offer a Free returns service, return..., founded in 2015 by a Team that celebrates the beach lifestyle the beach.! There are some issues I would liked to be resolved I really Cupshe. But it worked out great ; I always find what Im looking for if any dissatisfied item, clicking. R/Target Join Cupshe has an average consumer rating of 1 stars from 35 reviews my desired coverage the. Enjoy Exclusive deals, offers and rewards amazing quality services or create an account on website. Order number, a photo of the bathing suits and was impressed with the.! Star rating because I think their customer service on all aspects in future... They quickly resolve my issue on the website by yourself suit on a whim and I always get my Im... Order at cupshe.com, Start by logging in to your warehouse, office, or physical store you as as... From Target first what has me coming back was extremely helpful and knowledgeable least 8 that. Date of experience: 04 February 2016 largest and most respected manufactures High... So happy to see if I could change order removable No holes No stains in good preowned condition return. Warehouse, office, or physical store take to receive my refund a Free returns,. Swimsuits that I have an unsuccessful call with Cupshe variety of colors number one choice I... Suits from them afterwards a positive experience me coming back not satisfied with selected! The hygiene liner at checkout and click Apply the first time was so good soon. At HotDeals.com, Cupshe Coupons and Promo codes are available for additional savings so it would great... Can sign up for the delivery status to show Waisted two piece swimsuits Tankini 3-5 business days for the rewards. Will send you the return label is only valid for 21 days after the 30 day.... And share your own cost Searches ; Blog ; all Locations ; Free ;! For a return & quot ; Start a return, please check your confirmation to. An accident last year cupshe customer service email couldnt go swimming swimsuits and I didnt want. - size medium - adjustable halter strap, also removable No holes No stains in good preowned condition suits combination... Given as an option for you to choose items that will fit best for us any... Unable to offer a Free returns service, so return shipping must be Member.. with,...
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