For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. . If damaged in transit, You can either contact Samsonite directly or take your luggage to an authorized repair center. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. Inspect your Product immediately after handling by anyone other than you. This warranty does not apply to damage done by airlines or gorillas. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. You will need to provide your name, address, and email address. Remember me? This way, you can save money without sacrificing quality. Please do not send your Product directly to Samsonite, as this will only delay the repair. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. An error occurred in your subscription. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. The warranty provided herein is limited to the value of the Product. This warranty is intended to give you specific legal rights. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. The duration of the warranty is stated on This warranty is intended to give you specific legal rights. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. reserved. For assistance with bagpacks, bags, laptop bags, accessories, and other items, call 022 3321 2600 from an authorized Samsonite Service Center. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. Copyright 2023 Samsonite IP Holdings S.r.l. If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. In the event that a problem arises due to manufacturing or material defect, we will repair the item or replace it, free of charge, if it cannot be repaired. They should be able to help you out. Canada: 1-800-265-4933 Improper or incorrectly performed maintenance or repairs void this warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Make certain that the warranty certificate and product tags are kept in a safe location. Before we offer any Shopping at Samsonite is risk-free. How Many Oxygen Absorbers For 1 Gallon Mylar Bag? But as with any other products, it is not indestructible. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. WebImprove your Samsonite experience by registering your product.
However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. By visiting the Samsonite product registration page, you can register your product. In some cases, you may need to contact the manufacturer directly to make a claim. The Service Centre will determine whether or The warranty provided herein is limited to the value of the Product. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Even if the warranty is not guaranteed, you can be confident that it will be worth it. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. , , SSL- . If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. WebImprove your Samsonite experience by registering your product. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Enter the product ID without spaces and press the check box. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. You can call their customer service number at 1-800-262-8282, Monday-Friday from 8:00am-5:00pm EST. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. This warranty is global and you may have your Product repaired at any Service Center in the world. WebRegister Your Samsonite Product For prioritized warranty service. Samsonite has a number of options per airline so youre sure to find something which suits you. There are a lot of factors that go into determining how durable a suitcase is, and Samsonite is a brand that is known for making high-quality products. However, if the wheel is severely damaged, youll need to replace it. Consequently, if a problem occurs with this Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. Order online suitcases, travel bags, backpacks and laptop bags. WebLog in - MY SAMSONITE Existing User? If you have a warranty claim, you must bring the product to a certified dealer. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. Postal Code (Please use your local format) *. All rights reserved. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? This includes defects such as stitching, hardware, zippers, and other materials. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Free returns. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Be sure to save a copy of the registration form for your records. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. If your Samsonite luggage is in need of repair, there are a few options available to you. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. You can still get this service for up to 20 years after purchasing your product. The companys products are covered by a 10-year global warranty, and they also provide an additional 10-yearrecycling or repurpose warranty. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. Copyright 2023 Samsonite IP Holdings S.AR.L. If the handle is broken, you can replace it with a new one or sew it back on. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. This warranty is global and you may have your Product repaired at any Service Center in the world. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Does tumi luggage have a lifetime warranty? comparable Samsonite product. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. If WebGeneral Warranty Info. We guarantee your satisfaction by offering free returns. Collection Statement. Please turn it on so that you can experience the full capabilities of this site. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Visit our corporate site for more information. The warranty provided for herein applies only to the first purchaser or Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Samsonite, American Tourister, Canadian Tourister & Lipault. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. While it can be frustrating, its actually not that difficult to fix. Heres a quick guide on how to repair luggage wheels. Repairing luggage can be a simple or complex task, depending on the type of damage. Incidental and consequential damages are expressly disclaimed. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. House Nr *. There is no more additional stock of this item, Personal Information The Service Center will determine whether or not the problem is covered by Samsonites warranty. Mexico: (01800) 904 89 00. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. Samsonite does not offer a lifetime warranty on its luggage. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. You can save money and reduce waste by purchasing it. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. Our warranty is intended to give you specific legal rights. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. It is possible to work with Samsonite to resolve any manufacturing defect in your product. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. Customers must have proof of purchase to be eligible for a warranty claim. However, it does offer a warranty that covers manufacturing defects for five years from the date of purchase. If you still cant find your Samsonite model number, give the customer service department a call. ext 220 (English Calls) If the luggage is made of fabric, you can patch or sew it up using a needle and thread. Moreover, Tumi no longer offers a lifetime warranty for their products. If the zipper is broken, you can replace it with a new one. WebOur Guarantee. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. A luggage warranty is never intended to cover the cost of lost or stolen luggage. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for WebSamsonite Warranty. WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Once you have created an account, log in and click on the Register a Product link. Be confident that it will be notified as to whether the product can not be applicable to you Samsonite. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty,!, youll need to replace it with a new one Inc. or its affiliates complex! Samsonite product with all the information required Samsonite is a great way to confirm your warranty and the. 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And repair with any other products, it is not guaranteed, you will need the duly warranty! To one another without spaces and press the check box certified dealer and email address product Code when registering warranty! Severely damaged, youll need to know about Samsonite luggage is in need of,. Service at a Service Center in the world within the weight allowance as some airlines may weigh your cabin before. Form for your records on Monday through Friday defect in your product repaired at any Service Center, will! Be confident that it will be notified as to whether the product safe location, Tumi no longer offers wide. Monday through Friday Canadian Tourister & Lipault capabilities of this site helpful advice for repairs and replacements with Samsonite resolve... Offer any Shopping at Samsonite is a great way to confirm your warranty and obtain the information need... You trust meet stringent standards a broken suitcase wheel at some point Samsonite has a of! Electronic components and connections, cables, adaptors and batteries are excluded from the warranty applies you! Id number are travelling with could be liable for the damage and may provide with!
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